Pricing

Not as a public self-serve plan today. Accounts are managed individually in the current production build.

If you need higher volume, procurement review, or a custom commercial discussion, contact us before assuming shared workspaces or enterprise controls are already available.

All paid plans bill in USD through Polar. During checkout you can add VAT, GST, or tax details when they apply.

Invoices and receipts are provided through the billing flow. If you need a correction after checkout, contact support with the invoice reference.

Yes. A downgrade affects the next renewal rather than cancelling the period you have already paid for.

Before the lower tier takes effect, export anything you want to keep from your history or document workflow. Full billing behavior is described in the terms of service.

Every plan includes both a per-minute burst limit (for rapid requests) and a per-day quota (total daily allowance). Free: 50 translations/day, 10/minute. Pro: 500 translations/day, 30/minute. Premium: 1,500 translations/day, 30/minute. Minute limits reset every 60 seconds automatically, while daily quotas reset at midnight.

Monitor your usage in real-time with the quota widget on the homepage. For large batches, space requests slightly to avoid hitting the minute limit. Pro and Premium plans offer priority processing, so your translations complete faster even during peak times.

A translation request is any action that engages the translation engine in the current product.

• Clicking Translate in the app.
• Replaying a saved history entry.
• Submitting a supported text document for translation.

Manual retries you trigger count again, but automatic network retries do not. Copying past results or exporting history stays free.

Tip: Bundle related sentences up to the character limit to reduce how many requests you spend each day.

Caching speeds up repeat translations but does not waive pricing rules. When we serve a cached response, the original request already consumed quota, so the subsequent hit reuses the output without charging you twice. If the cache expires or the source text changes, we process it again and deduct a fresh request.

Your browser cache works similarly—it improves speed, yet quota always reflects real processing.

Payment credentials do not pass through Penguin Translator servers. Card data is handled directly by Polar, our payment provider.

We only keep limited billing metadata such as subscription status, plan tier, and invoice references when Polar exposes it to us.

Deleting your account removes profile details, translation history, and saved preferences from the product.

Billing records follow separate retention rules: Polar keeps invoices for tax compliance, and we retain limited subscription metadata for a short period after account closure. See the terms and privacy policy for details.

Translation data: on the Free plan, translations stay in your browser. On Pro and Premium, synced history is stored so it can follow your account across sessions. We also keep short-lived cache data, document metadata, and technical logs for quota enforcement, security, and performance.

Billing records: our payment provider keeps invoices and payment records for legally required periods, and we keep limited billing metadata after account closure. See our privacy policy for the exact retention windows.

Copy limits scale with plan tier. Free supports up to 1,000 characters per submission, Pro increases the cap to 10,000, and Premium reaches 50,000 for text submissions and supported text-document extraction.

The composer shows a live counter beneath the text area so you can trim or split content before sending. For longer documents, break them into logical sections when needed.

There is no public self-serve API in the current production build.

If you have a serious integration need, reach out through About & Contact with the language pairs, expected volume, and workflow you need. We would rather scope a real requirement than advertise an API that is not publicly available.

You can cancel anytime to stop the next renewal. Your paid features remain active until the end of the current billing period.

We also offer a 30-day money-back guarantee for first-time subscriptions. Full details are available in the terms of service.

A minute-limit error means you hit the short burst cap before the rolling window reset. Wait around 60 seconds, then retry.

If it happens regularly, space large batches out more evenly or move to a plan with a higher quota profile.